Yadda za a tuntuɓar goyon bayan Outlook.com

Za ka iya samun taimako tare da matsalolin Outlook.com daga masu amfani da ilmi da kuma Microsoft's Outlook.com tawagar a kan hanyar goyan baya.

Ƙarfi? An kwashe? Irate?

Lokacin da Outlook.com ya aikata abubuwan da ba ku sa ran a cikin shirin imel ɗinku ko mai bincike ba; lokacin da abokan hulɗarku ko -stysters! -nakonninku ba su nuna inda suka kamata; lokacin da saƙonnin kuskure ya tashi sama da ƙasa; lokacin da wani abu mai sauƙi ya yi ya bayyana ba zai yiwu ba; lokacin da kake makale, taimako shine mafi kusa-kawai a kusa da kusurwa da kuma shafin yanar gizo.

Outlook.com: Taimako ta Forum

Tare da Outlook.com, ƙila ba za ka sami tabbacin, kyauta da samun dama ga mai sana'a na talla ba; kuna samun dama ga ma'aikatan Microsoft, ko da yake, da kuma masu amfani da yawa da zasu iya taimakawa a cikin dandalin jama'a inda za a iya amsa tambayarku.

Saduwa da Taimakon Outlook.com

Don saduwa da Microsoft don goyon bayan fasahar Outlook.com ko karɓar taimako daga wasu masu amfani:

  1. Duba matsayin matsayin Outlook.com don abubuwan da aka sani .
    • Zaka kuma iya bayar da rahoton sababbin matsalolin aika da karɓar mail ko shiga cikin kai tsaye.
      1. Kada ku nemi taimako kuma kada ku yi tsammanin amsa idan kun kawo rahoton matsalar a can; sa ran Microsoft za ta yi aiki a kan warware duk wani matsala a nan da nan, ko da yake.
  2. Bude asusun Microsoft, Outlook.com, SkyDrive shafi na shafin a kan Microsoft Community.
  3. Danna Shiga a kusa da saman dama idan akwai (ba a shiga cikin Microsoft Community) ba.
  4. Idan ba a shiga cikin asusunka na Outlook.com ba:
    1. Shigar da adireshin imel na Outlook.com akan wani@example.com a karkashin asusun Microsoft .
    2. Rubuta kalmar shiga na Outlook.com akan Kalmar wucewa .
    3. Danna Shiga .
  5. Tabbatar Bincike An zaɓi Ƙungiyar don filin bincike - kuma a kusa da dama dama.
  6. Shigar da taƙaitaccen matsala a filin bincike.
  7. Danna Latsa don neman amsoshin (nuna gilashin ƙarami).
  8. Duba idan an tambayi tambaya don tallafi.
    • Idan yana da, bincika mafita da amsoshin ko danna Ni Too A ƙarƙashin wannan tambayar idan ba a amsa tambayoyin da za a amsa ba.
  1. Danna Ƙirƙiri a karkashin Ƙirƙirar tambayarka ko tattaunawa (kusa da kasan shafin).
  2. Rubuta rubutun don neman goyon bayanka a ƙarƙashin Title .
    • Ainihin, lakabi zai zama taƙaitacciyar taƙaitacce kuma ya ba da cikakkun bayanai don fahimtar ikon da kuma batun batun ku.
    • Ƙungiyar Microsoft za ta nuna shawararka don take; zaka iya amfani da wannan idan ya dace, ba shakka.
  3. Shigar da matsala, tambayar da goyan bayanka a karkashin Bayanan .
    • Ƙari da yawa daki-daki a nan.
      1. Idan wani abu ya dace da sabon matsala, dan kadan ya riga ya faru ko ya faru bayan bayan haka, alal misali, ya lissafa shi. Canji a mai bada sabis na intanit naka - sabon sabanin mai wakilci na gaskiya, alal misali - yana iya danganta da matsalarka ko ambato a wani bambance daban-daban (wanda ke haifar da matsaloli).
      2. Duk wani abu da ka riga ya yi ƙoƙarin warware matsalar kuma abin da sakamakon da ka samu daga kokarinka zai iya zama taimako.
      3. Kada ku sanya bayanan sirri da sirri irin su kalmar sirri na Outlook.com, adireshin imel ko lambar waya. Idan sunan mai amfani, alal misali, ya zama dole don warware matsalar, mai gudanarwa ko mai taimakawa zai tambaye ka ka aika da su a cikin saƙon sirri kawai a bayyane ga su da ku. Dubi ƙasa don gane masu daidaitawa da goyan bayan injiniya.
  1. Tabbatar da asusun Microsoft, Outlook.com, SkyDrive an zaba a karkashin Category:.
  2. Yanzu tabbatar cewa an zaɓi Outlook.com a ƙarƙashin samfur .
  3. Zaɓi nau'in inda mafi kyawun tambayarka ya fi dacewa a ƙarƙashin Topic .
  4. Yawanci, tabbatar da an zaɓi tambaya .
  5. Yawancin lokaci, kuma tabbatar da sanar da ni lokacin da aka karɓa wani a wannan sakon don haka sai ka sami faɗakarwa ga sababbin amsoshin.
  6. Danna Sauke .

Gano Microsoft ma'aikatan da Mafi yawan Masu amfani akan Microsoft Community

A cikin amsoshin, za ka iya gano amsoshin daga ma'aikatan Microsoft ko masu amfani da kwarewa ta hanyar neman lambobin da ke ƙarƙashin sunan mai amfani a cikin sakon:

(Updated Agusta 2013)